Our Online Privacy Policy

What Information Do You Gather About Me?
We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order which may include, but not be limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.

We collect your email address so that we can send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. The credit card information that is collected is used strictly for billing purposes.

Sharing Your Personal Information
Castro Valley Hayward Storage does not sell information to unrelated third parties. Castro Valley Hayward Storage does send your contact and order information to the facility that you selected for purposes of satisfying your payment or reservation.

Changes to This Online Privacy Policy?
Castro Valley Hayward Storage reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, Castro Valley Self Storage recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the web site following any changes signifies your acceptance of these changes.

Castro Valley Hayward Storage and Session Cookies
The Castro Valley Hayward Storage web site uses session cookies to enable making transactions on our site. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering, and you will be unable to complete your transaction.
A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered during the transaction process which is required to complete the transaction.

How to Enable Cookies on your Browser
Your web browser is the primary way you can control cookies. The method for changing your cookie settings will vary depending on the browser you use, but options should be similar regardless of your browser choice.
Internet Explorer

If you are using IE 6, your cookies will be automatically controlled based on your privacy settings. If you would like to over-ride automatic cookie control, choose Tools -> Internet Options -> Privacy -> Advanced. From this panel you can choose to over-ride automatic cookie handling, and specify how you would like to deal with First Party and Third Party cookies. First party cookies come from the owner of the website you are visiting, third party cookies come from a different company (for instance, an advertising company). You can select "Accept", "Block", or "Prompt" - if you choose "Prompt", your browser will notify you each time a web site attempts to set a cookie on your machine, and you can choose to accept or reject the cookie. If you would like to accept session cookies, but not persistent cookies, check the box to "Always Allow Session Cookies." Please note that session cookies are required to enable shopping on many web sites.

Other web browsers provide similar options; if you are using Netscape 7, cookie options can be found at Edit -> Preferences -> Privacy and Security -> Cookies. In Mozilla Firefox, cookie options are available at Options -> Privacy -> Cookies, and in Opera 7 cookie preferences are available in File -> Preferences -> Privacy.

You can also control cookies with a number of internet security packages. If you use one of these packages, please refer to the software documentation for more information.

Castro Valley Hayward Storage

Terms and Conditions

Castro Valley Storage LLC, Castro Valley Hayward Storage LLC, and Hayward Storage LLC (hereafter referred to collectively as Castro Valley Hayward Storage) and its affiliates provide their services to you subject to the following notices, terms, and conditions.

Promotions and Offers:

All promotions and offers are subject to change without notice. Promotions are good for new customers only. Subject to specific units and availability. Other restrictions, taxes, fees, and administrative fees apply. See contract for full details. Not available on transfers or additional spaces. Prices subject to change. Reservations required to guarantee price. Actual sizes may vary from approximate size estimates. Please inspect unit before renting. Online pricing available only for reservations begun on line.

Refunds:

All rental transactions are final. If you rent a storage unit/space, you are not entitled to a refund for any unused portion of the rental period for which you have paid, including prepaid rent. Customers may rent on a monthly basis. The term of the lease shall commence as of the date the lease is signed and shall continue thereafter from the first day of the month immediately following, on a month to month basis. Rent can be prorated for advance notice of move outs.

 All Merchandise sales are final. No refunds or returns.

Privacy Policy:

Castro Valley Hayward Storage respects the privacy of its website users. Please read the complete text of our privacy policy.

Disclaimer:

This site is provided by Castro Valley Hayward Storage on an “as is” basis. Castro Valley Hayward Storage makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on the site. Castro Valley Hayward Storage disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Castro Valley Hayward Storage will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification:

You agree to defend, indemnify, and hold harmless Castro Valley Hayward Storage and its respective directors, offices, employees and agents, as well as  its contractors, and licensors,  from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to your violation of these Terms and Conditions.

Effective Date: 10/14/2010 

No changes since effective date